Best Practices on JIRA integration

edited September 2023 in Questions & Collaboration 2 comments

Hello! We are setting up new Catalyst instance and it is great so far.

Problem: We were able to connect our JIRA instance and it pulled in 7000 tickets that are now unassociated with any account. One solution would be to go through each ticket and select the account but that doesn't solve the problem of new tickets coming into the system (and

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