Best Of
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Tracking NRR
Hey there, I'm hoping I can get some tips and advice! I'm a fairly basic user of Catalyst however now trying to utilise it a bit better of late and looking to implement monthly NRR tracking. Wonderin…5 -
ADMIN CERTIFICATION | TABLE OF CONTENTS
This admin certification path is guaranteed to give you a great foundational understanding of Catalyst! There are 10 videos, ranging between 1-5 minutes in length. Each post includes both supporting …5 -
I built this discussion using CHAT GPT -- The future of Customer Success and AI
Seriously though, intersted in hearing how others are finding use cases with AI and their roles in CS? I feel a bit like when I got the first iphone and I downloaded a lightsaber application and thou…5 -
Fiscal Quarters for Opp segments
I'm really struggling with Opportunity Management segments because there's no concept of Fiscal Quarter in the filters. Right now we have set the Before/After date filters manually, which then means …5 -
Customer Health Score when you offer multiple products
Hey Catalyst admins! I'm a CX Ops Analyst and our main admin on Catalyst. Wondering if anyone has some ideas to share around how you build your customer health score when you offer multiple products.…6
