Coming Soon 🗓️ | NPS & CSAT Surveys (Q1 2025)

edited November 27 in Product Roadmap

Stay on top of customer sentiment with Catalyst-native sentiment surveys

Coming soon, you will now be able to send NPS and CSAT surveys to your customers via email through Catalyst playbooks, gathering essential sentiment data at critical points in the customer journey. By automating surveys with playbook sequences, teams can ensure timely outreach and trigger appropriate actions based on responses.

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