Curated by the Catalyst product team, this page acts as your go-to resource for staying informed about what's coming next to Catalyst. While we will update this resource regularly, it won't include every single thing being worked on—just a select collection of some of the highest impact items. So, if you’ve discussed a feature with your account team but don’t see it here, don't fret!
Enhanced control over user access to key features Coming this December: We’re introducing new feature permissions that give admins greater control over which users can create note and task templates. This update allows admins to ensure that best practices are followed by preventing unauthorized creation of templates,…
Seamlessly integrate your Gong or Chorus data with Catalyst We're thrilled to announce that soon, you'll be able to seamlessly integrate your Gong or Chorus data with Catalyst, unlocking a wealth of value and additional product updates throughout Q1 2025. These upcoming native integrations will allow you to bring call…
Dynamically filter your account pages with layout filters We are soon bringing quick layout filters to account layouts! This new functionality will allow users to dynamically filter account layouts, giving them greater flexibility and control over how they view customer data. This update empowers end users to explore and…
Cross-object querying capabilities are expanding to playbooks Coming in early December: We’re expanding the data available to power your Catalyst playbooks. With the upcoming release, we’ll be unlocking cross-object queries in playbooks, allowing users to pull in fields from related objects to trigger playbooks and drive…
Accurately forecast gross and net dollar retention within Catalyst As part of our central strategy to continue evolving Catalyst into a true engine for driving customer-led growth, we’re excited to share that Catalyst will soon be providing the ability for teams to accurately forecast Gross/Net Dollar Retention, directly…
Share key customer insights across your organization via API Coming in January, Catalyst is launching its first API endpoint, enabling customers to easily extract and share data from the Catalyst platform across their organization. This initial release focuses on providing insights not currently available via the existing…
Prep for and manage your day in Catalyst with calendar integration enhancements We're excited to announce major enhancements coming to our calendar integration in Catalyst, designed to help your team stay more organized and perform more of their work directly within Catalyst. You will soon be able to see all upcoming…
Stay on top of customer sentiment with Catalyst-native sentiment surveys Coming soon, you will now be able to send NPS and CSAT surveys to your customers via email through Catalyst playbooks, gathering essential sentiment data at critical points in the customer journey. By automating surveys with playbook sequences, teams…
Email unsubscribe from marketing campaigns Coming in H1 2025, Catalyst will introduce support for email unsubscribing in playbooks. When building a playbook, admins will have the option to choose whether they want to send a transactional or marketing email. Recipients who prefer not to receive marketing emails will have…
Save time with post-meeting AI generated follow-up emails As part of our long-term plan to scale your team’s ability to manage their accounts by reducing the amount of manual effort required, we will leverage data from our upcoming Gong and Chorus integrations to power AI-driven follow-up emails, which can be sent directly…
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